Complaints and guarantees
Footwear and accessories are sold in the online store SneakerStudio are always new and unused and come directly from distributors, which guarantees their originality and quality. If you want to advertise a product for any reason, you have every right to do, and we will help you.
All products are covered by the warranty of the manufacturer, importer or distributor. This warranty is valid on Polish territory. Detailed warranty terms are specified in the warranty documents accompanying the product. Before filing a complaint, please check if the returned product is still under warranty.
To ensure that your complaint has been dealt with quickly to connect the returned product:
- Invoice or receipt
- Guarantee document
- A completed complaint form can be downloaded here